Shipping policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.

Shipping Times & Rates

 

• Every bottle is made in small batches to ensure freshness and potency — not mass-produced in bulk like the pills and chews sitting on warehouse shelves for years. Due to high demand, delivery times currently range from 5–13 business days depending on your location.
  

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.

Lost or Delayed Orders

If your order hasn't arrived within the expected delivery window, please contact us at support@shophealthypetz.com, and we'll be happy to assist.